PRIVACY POLICY

Carolina Custom Home Group ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and any details you provide when filling out forms or contacting us.
Project Information: Details regarding your custom home or remodeling inquiries, including budget, preferences, and project location.
Technical Data: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
Communication Data: Records of communications, including email exchanges and customer service inquiries.

2. How We Use Your Information

We use your information for the following purposes:

To provide, personalize, and improve our services.
To communicate with you regarding your inquiries, projects, and updates.
To send marketing materials and promotions (you may opt out at any time).
To analyze website usage and enhance user experience.
To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers & Contractors: Trusted third parties who assist with project management, payment processing, and marketing.
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In the event of a business sale, merger, or restructuring.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can be completely secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request restrictions on the processing of your data.
Withdraw consent where applicable. To exercise these rights, contact us at [insert contact email].

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect website usage data. You can adjust your browser settings to manage cookie preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Effective Date." We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Carolina Custom Home Group
Email: robby@carolinacustomhomegroup.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.